Privacy Policy - VoiceFlow AI

Last Updated:

1. Introduction

This Privacy Policy describes how VoiceFlow AI ("we," "our," or "us") collects, uses, and shares your personal information when you visit or use our website and services. By using our services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Information You Provide

  • Contact information (name, email address, phone number)
  • Account information (username, password)
  • Payment information (processed by third-party payment processors)
  • Communications you send to us
  • Any other information you choose to provide

2.2 Information Automatically Collected

  • IP address and device identifiers
  • Browser type and version
  • Operating system
  • Pages visited and time spent on our site
  • Referring website addresses
  • Location data (general geographic location)

3. How We Use Your Information

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send technical notices, updates, and support messages
  • Respond to your comments and questions
  • Monitor and analyze trends and usage
  • Personalize your experience
  • Detect, investigate, and prevent fraudulent activities
  • Comply with legal obligations

4. Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to collect and use personal information about you. This includes:

  • Essential Cookies: Necessary for the website to function properly
  • Analytics Cookies: Help us understand how visitors interact with our website
  • Advertising Cookies: Used to deliver relevant advertisements
  • Functional Cookies: Remember your preferences and settings

You can control cookies through your browser settings, but disabling certain cookies may affect website functionality.

5. Third-Party Services and Advertising

5.1 Google Services

We use Google services including Google Analytics and Google Ads. Google may collect and process your data according to their privacy policy. For more information, visit Google's Privacy Policy.

5.2 Advertising Partners

We may work with third-party advertising companies to display ads on our website or other websites. These companies may use cookies and other tracking technologies to collect information about your activities to provide you with relevant advertisements.

5.3 Social Media Platforms

Our website may include social media features and widgets. These features may collect information about your IP address and page visits, and may set cookies to enable proper functionality.

6. Information Sharing and Disclosure

We may share your personal information in the following circumstances:

  • Service Providers: With trusted third parties who assist in operating our website and services
  • Legal Requirements: When required by law, regulation, or legal process
  • Business Transfers: In connection with mergers, acquisitions, or asset sales
  • Protection: To protect the rights, property, or safety of our company, users, or others
  • Consent: With your explicit consent for specific purposes

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law.

9. Your Rights and Choices

Depending on your location, you may have the following rights:

  • Access to your personal information
  • Correction of inaccurate data
  • Deletion of your personal information
  • Restriction of processing
  • Data portability
  • Objection to processing
  • Withdrawal of consent

To exercise these rights, please contact us using the information provided below.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your personal information in accordance with applicable data protection laws.

11. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

12. California Privacy Rights (CCPA)

California residents have additional rights under the California Consumer Privacy Act (CCPA):

  • Right to know what personal information is collected
  • Right to delete personal information
  • Right to opt-out of the sale of personal information
  • Right to non-discrimination for exercising CCPA rights

13. European Privacy Rights (GDPR)

If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR), including the right to lodge a complaint with a supervisory authority.

14. Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last Updated" date. You are advised to review this privacy policy periodically for any changes.

15. Contact Us

If you have any questions about this privacy policy or our data practices, please contact us:

Email: privacy@GroomFlow.com

Address: [Your Company Address]

Phone: [Your Phone Number]

16. Opt-Out Links

You can opt-out of interest-based advertising from participating companies: